Frequently asked questions
Choosing the right software partner is a significant decision. We understand you have questions, and we're here to provide clear, straightforward answers. Below are some of the most common questions we receive from businesses considering custom software solutions . If you don't find your answer here, please don't hesitate to contact us directly – we're always happy to help!
Find the information you may need
About our services & solutions
What types of software solutions do you specialize in?
We specialize in custom software development, systems integration, and process automation. Our expertise lies in creating modern, high-performance, and simple solutions tailored to address your specific business challenges and drive tangible results. We work with a wide range of technologies and are adept at building solutions for diverse industries.
Which industries do you typically serve?
While we are not strictly industry-specific, we have experience working across a variety of sectors, including finance, healthcare, retail, manufacturing, logistics, and technology. Our diverse expertise allows us to quickly understand the unique challenges and regulatory requirements of different industries and adapt our solutions accordingly. We focus on providing value to businesses with complex needs, regardless of their specific industry.
Can you help us modernize our legacy systems?
Modernizing legacy systems is a core area of our expertise. We help businesses transform outdated and inefficient systems into scalable, maintainable, and future-proof platforms using modern technologies and proven migration strategies. We ensure business continuity throughout the modernization process, minimizing disruption and maximizing ROI.
Do you offer technology consulting services beyond software development?
Yes, we offer comprehensive technology consulting services to help you make informed decisions about your overall IT strategy. Beyond custom software development, our consulting expertise includes IT infrastructure assessment, cloud strategy, cybersecurity consulting, technology roadmap development, and technology selection advisory. We act as your trusted technology advisors to help you maximize your technology investments.
Our process & collaboration
How does your process work when working with new clients?
We follow a collaborative and transparent process designed to ensure your project's success. It typically starts with an initial consultation to understand your needs and challenges. We then move to detailed requirements gathering and solution design, followed by agile development with regular updates, rigorous testing, and finally, seamless deployment and ongoing support. Throughout the entire process, we maintain open communication and actively involve you to ensure the solution aligns perfectly with your vision.
What is your typical project timeline, and how do you manage deadlines?
Project timelines vary depending on the scope and complexity of the custom solution. Smaller projects may be completed in weeks, while larger, more complex projects can take several months. During the initial consultation and planning phase, we work closely with you to establish a realistic and mutually agreed-upon timeline with clear milestones and deliverables. We utilize agile methodologies and project management tools to track progress, manage risks, and ensure projects are delivered on time and within budget.
How involved will we be in the development process?
We believe in close collaboration and active client involvement throughout the entire software development lifecycle. You will be involved from the initial consultation and requirements gathering to design reviews, progress updates, testing phases, and final deployment. We value your feedback and ensure you have visibility and input at every stage to ensure the final product truly meets your expectations. We see you as a partner in this process.
How much does custom software development cost?
The cost of custom software development is tailored to the unique requirements of each project. Factors such as project scope, complexity, required technologies, integration needs, and specific features all influence the final investment. We are committed to providing transparent and competitive pricing. We encourage you to contact us so we can understand your needs and provide you with a personalized estimate and demonstrate the potential ROI of a custom solution for your business.
What is the value of investing in custom software versus off-the-shelf solutions?
While off-the-shelf software may seem initially cheaper, custom software offers significant long-term value and a higher return on investment for many businesses. Custom solutions are precisely tailored to your unique workflows and challenges, leading to increased efficiency, improved productivity, a competitive advantage, and greater scalability. They eliminate the compromises and limitations often encountered with generic software, ultimately providing a solution that directly drives your business goals and delivers lasting value.
How involved will we be in the development process?
We believe in close collaboration and active client involvement throughout the entire software development lifecycle. You will be involved from the initial consultation and requirements gathering to design reviews, progress updates, testing phases, and final deployment. We value your feedback and ensure you have visibility and input at every stage to ensure the final product truly meets your expectations. We see you as a partner in this process.
Support & maintenance
Do you offer ongoing support and maintenance after the project is launched?
Yes, absolutely. We offer comprehensive post-launch support and maintenance packages to ensure your custom software solution continues to perform optimally and meet your evolving needs. Our support services include technical assistance, bug fixing, performance monitoring, security updates, and ongoing enhancements. We are committed to your long-term success and provide reliable support to keep your software running smoothly.
What kind of training do you provide for our team?
We provide comprehensive training for your team to ensure they can effectively utilize your new custom software solution. Training can be tailored to different user roles and delivered through various methods, including on-site training sessions, remote training webinars, and detailed user documentation. Our goal is to empower your team to confidently adopt and leverage the full potential of your new software.
About dataglitch
What makes dataglitch different from other software development companies?
Several factors differentiate us. We prioritize understanding your unique business needs and build solutions tailored to your specific goals (Client-Centric Approach). We are committed to developing software that is not only powerful but also user-friendly and easy to maintain (Focus on High-Performance & Simplicity). Our team comprises seasoned professionals with deep expertise in modern technologies and best practices (Experienced & Expert Team). We have a proven track record of successfully delivering impactful custom software solutions for diverse clients (Proven Track Record). Finally, we view our relationship with you as a long-term partnership, providing reliable support and continuous improvement (Commitment to Long-Term Partnership).
Where are you located, and do you work with clients in the DACH region and USA?
We are based in Poland. We serve clients globally, with a particular focus on the DACH region (Germany, Austria, Switzerland) and the USA. We are experienced in working remotely and effectively with international clients, leveraging online collaboration tools to ensure seamless communication and project delivery, regardless of location. We understand the business nuances of the DACH region and the USA and are well-positioned to serve clients in these markets