Key questions about our partnership
Trust is built on clear communication. Here are straightforward answers to the important questions our partners ask about payments, our post-launch warranty, and our commitment to your success.
Our Partnership & Process
What does the partnership process look like?
Our collaboration is a clear, five-step journey designed to ensure we are aligned with your goals at every stage: 1. Discovery: We start by listening to deeply understand your business, your challenges, and your vision for growth. 2. Design: We create a detailed blueprint and a strategic roadmap for your solution. 3. Build: Our engineering team delivers the solution in milestones, ensuring you see progress and can provide feedback along the way. 4. Launch: We deploy the final solution, complete with a post-launch warranty. 5. Support: We remain your dedicated technical partner, offering long-term support to help you scale.
Do you work with companies that already have a technical team?
Yes. We partner with your in-house team to enhance their capabilities, not replace them. We can provide specialized expertise in areas like system architecture, process automation, or AI integration, collaborating with your developers to achieve your goals faster and more effectively.
What happens after the project launches?
The launch is the beginning of our long-term partnership. Every solution we build includes a post-launch warranty to ensure everything runs smoothly and reliably. From there, we offer ongoing support and collaboration to ensure your technology continues to deliver value and scales with your business.
Costs & Commercials
How do you handle payments? Do you require 50% upfront?
Our payment structure is straightforward and balanced. We require 50% upfront to initiate the project, and the remaining 50% is due upon delivery. This model ensures commitment from both sides while protecting your investment through results.
How do you price your services?
Our pricing is based on the specific outcomes you need to achieve, not on arbitrary billable hours. We begin every engagement with a free strategy call to understand your goals. Afterward, we provide a clear, fixed-price proposal for each milestone. This approach ensures complete transparency and aligns our success with the value we deliver to you.
Do you offer any guarantees or insurance?
Yes. We stand behind our work with a post-launch warranty on all solutions we build. For your peace of mind and security, our company also carries full European liability cover.
Technical & Intellectual Property
Who owns the intellectual property (IP) and the code?
You do. We believe the tools that power your growth should belong entirely to you. Upon final payment for the project, you own 100% of the intellectual property and the source code.
What kind of technologies do you specialize in?
We focus on building robust, scalable, and high-performance back-end systems, primarily using Python. Our expertise is in creating the reliable core of an application—the engine that ensures speed, security, and scalability—so your business can grow without technical limitations.
Our Model & Mission
Why do you focus on Africa instead of Europe?
Our mission is driven by our founder's personal connection to the continent. While our engineering team is based in Poland, a highly competitive market for software development, we see a greater opportunity to form true, lasting partnerships in Africa. Our goal is to help businesses solve critical challenges and accelerate their growth.
Where is your team located?
Our team is built on a bridge between two continents. Our core engineering team is based in Warsaw, Poland, providing disciplined, world-class technical execution. Our Lead Product Owner is based in South Africa, ensuring every solution is grounded in authentic, local market insight.
Do you work with large enterprises or startups?
We partner with both. Our team has proven experience delivering mission-critical solutions for global enterprises and the agility to help ambitious startups build for scale. We adapt our process to your stage of growth, ensuring the same level of commitment and clarity whether you're an established market leader or a fast-growing challenger.